We value the privacy and safety of all our
patrons as well as all visitors to our web site. We have prepared
this page to let you know what we do with the information you
entrust us with. If you have any further questions we can answer
about privacy issues, please contact us as follows:
By Electronic Mail
for privacy related questions.
By Postal Mail
Attn: Privacy Officer
562 West 4th Street
San Bernardino, CA 92401
Information gathered at Our Web Site
IP Addresses & Browser Identification
In order to access our web site, you must utilize a computer that
is connected to the Internet using a protocol named TCP/IP. IP
addresses are unique identifiers in so as far as they are assigned
to your dial-up, ISDN, DSL, FIOS, Cable or Corporate connection session and/or are assigned
to your residence, business, university or corporation. When
accessing the internet, web browsers publish their version
information and W3C compliance levels, the origin (and reply) IP
address and information regarding the session request. The hosting
site for the Sinfonia Mexicana websites (SinfoniaMexicana.com) collects this information as well as records
the pages visited by each session into an access log consistent with
industry standard logging practices.
The staff of Sinfonia Mexicana has access to reports that
identify the volume of website activity grouped and sorted by this
information. These reports are used only to determine the popularity
of our individual web pages and/or the demographic location of
visitors to our sites.
Collection and Use of User Identifiable Information
Sinfonia Mexicana uses personally identifiable information in a
limited number of ways. We use this information to complete online
transactions. For instance, if you request tickets using our
Reservation System, we use the information you provide us to process your
order. Information we collect may also be used to
send you e-mail updates and newsletters about our concerts.
Your personal information is stored in encrypted
and password protected form on our mail server (a protected computer
system) until it is delivered to our office. Your credit card information
is stored with your order. When your order has been completely
fulfilled and confirmed delivered, your credit card information is
We do not directly collect any information from our visitors that
would allow us to associate them with any particular navigation
pattern on our websites. We do not make any attempt to capture
and/or associate IP Addresses or Browser Session information with
the User Identifiable Information provided in conjunction with sales
transaction or other webpage access. However, it is obvious
even to us
that, when placing an order or registering with us, the user must
have visited the corresponding web pages.
Cookies are pieces of information that a Web site stores on your
computer while you are viewing it. These pieces of information allow
the website to remember important information that will make your
use of that site more useful. The information gathered and stored in
the cookie can be transmitted back to the hosting site at a later
date or time.
The Sinfonia Mexicana website does not directly
that we do business with.
Third Party Cookies
The Sinfonia Mexicana website does not directly employ the use
of third party cookies.
Our secure server software (SSL) encrypts all your personal
information including credit or debit card number and your name and
address, using PGP (Pretty Good Privacy), which has for some time
been the most widely used encryption system for e-commerce websites.
The encryption process takes the characters you enter and converts
them into bits of code that are then securely transmitted over the
Internet to our computers.
Be sure to check for the "Secured Access Established" icon in
your browser when you are sending private information across the
internet. This will usually be the symbol of a lock in the status
bar of your browser.
None of our customers have reported fraudulent use of their
credit card data as a result of purchases made with us.
Collection of Information from Children
We do not knowingly collect information from children who may
visit our website. If it comes to our knowledge that a child under
the age of 13 has registered information with us, we will comply
with all local, state and government regulations regarding the
information collected and its disposition.
Website Access by Children
There is no objectionable or child inappropriate material located
on our website. We highly recommend that parents share in their
children's web and internet access as a family activity.
Organizations That Help Protect the Security and Safety of Our
Visitors and Our Sites
We will give out personal information we have collected as
required by law, for example, to comply with a court order or
subpoena; to enforce our Terms of Service, or site usage rules; or
to protect the safety and security of Visitors and our sites.
GetNetWise is an online resource for families
that, with the click of a mouse, will deliver information and tools
needed to guide children to a safe, enriching experience online.
Functioning as an interactive directory, GetNetWise contains
aggregated and syndicated content that can be found by clicking on
the blue-and-white GetNetWise logo below. It is the result of a
broad industry effort to create an online environment where families
feel empowered with the tools and information they need to safeguard
children while providing access to an unprecedented wealth of global
resources, information, and contacts available on the Internet.
revised April 11, 2007