Privacy Statement

We value the privacy and safety of all our patrons as well as all visitors to our web site.  We have prepared this page to let you know what we do with the information you entrust us with.  If you have any further questions we can answer about privacy issues, please contact us as follows:

By Electronic Mail

for privacy related questions.

By Postal Mail

Sinfonia Mexicana
Attn: Privacy Officer
562 West 4th Street
San Bernardino, CA 92401

Information gathered at Our Web Site

IP Addresses & Browser Identification

In order to access our web site, you must utilize a computer that is connected to the Internet using a protocol named TCP/IP.  IP addresses are unique identifiers in so as far as they are assigned to your dial-up, ISDN, DSL, FIOS, Cable or Corporate connection session and/or are assigned to your residence, business, university or corporation. When accessing the internet, web browsers publish their version information and W3C compliance levels, the origin (and reply) IP address and information regarding the session request. The hosting site for the Sinfonia Mexicana websites (SinfoniaMexicana.com) collects this information as well as records the pages visited by each session into an access log consistent with industry standard logging practices.

The staff of Sinfonia Mexicana has access to reports that identify the volume of website activity grouped and sorted by this information. These reports are used only to determine the popularity of our individual web pages and/or the demographic location of visitors to our sites.

Collection and Use of User Identifiable Information

Sinfonia Mexicana uses personally identifiable information in a limited number of ways. We use this information to complete online transactions. For instance, if you request tickets using our Reservation System, we use the information you provide us to process your order. Information we collect may also be used to send you e-mail updates and newsletters about our concerts.

Your personal information is stored in encrypted and password protected form on our mail server (a protected computer system) until it is delivered to our office. Your credit card information is stored with your order. When your order has been completely fulfilled and confirmed delivered, your credit card information is deleted.

We do not directly collect any information from our visitors that would allow us to associate them with any particular navigation pattern on our websites.  We do not make any attempt to capture and/or associate IP Addresses or Browser Session information with the User Identifiable Information provided in conjunction with sales transaction or other webpage access.  However, it is obvious even to us that, when placing an order or registering with us, the user must have visited the corresponding web pages.

Cookies

Cookies are pieces of information that a Web site stores on your computer while you are viewing it. These pieces of information allow the website to remember important information that will make your use of that site more useful. The information gathered and stored in the cookie can be transmitted back to the hosting site at a later date or time.

The Sinfonia Mexicana website does not directly employ the use of cookies.  Cookies may be utilized by Third Party Service providers that we do business with. 

Third Party Cookies

The Sinfonia Mexicana website does not directly employ the use of third party cookies. 

Online Security

Our secure server software (SSL) encrypts all your personal information including credit or debit card number and your name and address, using PGP (Pretty Good Privacy), which has for some time been the most widely used encryption system for e-commerce websites. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet to our computers.

Be sure to check for the "Secured Access Established" icon in your browser when you are sending private information across the internet.  This will usually be the symbol of a lock in the status bar of your browser.

None of our customers have reported fraudulent use of their credit card data as a result of purchases made with us.

Collection of Information from Children

We do not knowingly collect information from children who may visit our website. If it comes to our knowledge that a child under the age of 13 has registered information with us, we will comply with all local, state and government regulations regarding the information collected and its disposition.

Website Access by Children

There is no objectionable or child inappropriate material located on our website. We highly recommend that parents share in their children's web and internet access as a family activity.

Organizations That Help Protect the Security and Safety of Our Visitors and Our Sites

We will give out personal information we have collected as required by law, for example, to comply with a court order or subpoena; to enforce our Terms of Service, or site usage rules; or to protect the safety and security of Visitors and our sites.
 

Internet Safety

GetNetWise is an online resource for families that, with the click of a mouse, will deliver information and tools needed to guide children to a safe, enriching experience online. Functioning as an interactive directory, GetNetWise contains aggregated and syndicated content that can be found by clicking on the blue-and-white GetNetWise logo below. It is the result of a broad industry effort to create an online environment where families feel empowered with the tools and information they need to safeguard children while providing access to an unprecedented wealth of global resources, information, and contacts available on the Internet.

revised April 11, 2007